Our approach

 

Welcoming environment
Here at Courtney Orthodontics on Elmira, we believe that going to the Orthodontist should never be scary, intimidating or uncomfortable. That's why we've designed our Palmerston North practice to be a welcoming, homelike environment, and it's why we focus on providing friendly, personal service to every patient.

All the clinic staff are extremely friendly and always happy to answer your questions.

Specialist care
We don't run a multi-chair practice where auxiliary staff carry out treatment under the supervision of the Orthodontist. Instead, every patient receives one-to-one care from Registered Specialist Orthodontist, Mike Courtney. Mike ensures that every patient receives the highest level of specialist care.

Evidence-based dentistry
Special Interest - I have a special interest in evidence-based dentistry. It is important when it comes to making a decision about what is the best treatment for you that there is the best clinical evidence available to back it up. I welcome all new innovations in orthodontics but because of my specialist training this is tempered with a healthy skepticism. Sometimes products are marketed as too good to be true with little or poor supporting evidence. By applying the skills of critical analysis to the evidence good clinical innovation can be separated from what is marketing hype. Evidence based practice involves treatment decisions based on the best available evidence for the treatment coupled with the experience of the Specialist and the input from you the patient or caregiver as to your needs and expectations.

 


What our patients say
Comments from a patient survey...

"I would just like to say a huge thank-you for your excellent service over the past five years. Your practice always went that extra mile and I would be happy to recommend your practice to others."

"Over the past 18 months we have had excellent service from the staff - always friendly and a smile on their face. Also have had excellent service from Michael Courtney - always cheerful. Thank you all very much - Excellent Service."

"Mr. Courtney is very nice, an excellent orthodontist. His staff are wonderful. Can't thank them enough. Keep up the good work."

"Thanks - we will be reminded of you often, when our beautiful teenager smiles!"

"It was great that at every appointment you were personally known."

"I was recommended by someone and I would definitely recommend others."

"Michael and the team did a great job at fixing my teeth."

"All staff were great at explaining things."

"Excellent professional, helpful, friendly, kind."

"Brilliant service - always remember your name - not an easy accomplishment with so many clients."

"Definitely recommend to others - very caring & professional environment."

"Lovely staff & wonderful atmosphere."

"Very accommodating, fitting me in when I was in town - very much appreciated."

"You are all wonderful, always pleasant & welcoming."

"Always greeted with a smile and pleasant manner, very nice staff."